Orange Broadband  |
Orange offers Broadband Starter at £14.99 a month or Broadband Unlimited for £19.99 a month. Fast internet connections for use in your home. Broadband Unlimited gives you the opprotunity to go wireless. Also, get 2 cinema tickets for the price of 1 with Orange Wednesdays every Wednesday for any film at cinemas nationwide. Sign up today online. |
| Consumer reviews: 10 Average rating: | |
|
|
|
|
Customer reviews are a great way to get an unbiased view of a company and the service they provide. Here at Compare Online, you have the opportunity to read customer opinions and even leave your own review – be it good or bad, to help others in the future.
| Quality | | 20% |
| Price | | 60% |
| Customer Service | | 0% |
| Convenience | | 10% |
| Site Usability | | 10% |
|
Review By Annoymous
Customer Service
We had problems getting our laptop on line we made a phone call and said he'd get us on and told us to unplug this wire ..........BBBRRRR.......... line went dead - what a load of rubbish!! then to top it all off my modem to the computer would not work - after 15 calls at 50p per min! - they sent me set up CD guess what it didn't work! There customer service are absolutely useless. If you go with these make sure you know the in's & out's of computer becuase they won't help you!!
|
|
| 10/09/2006 17:13:26Anonymous |
|
| Quality | | 50% |
| Price | | 20% |
| Customer Service | | 0% |
| Convenience | | 50% |
| Site Usability | | 50% |
|
Review By Anonymous
Orange - the future is not so bright
Been with Freeserve/Wanadoo/Orange for several years, now too pricey compared to the oposition. Deals only available if you subscribe to Orange Mobile (yes) OVER £35p/month (no). Customer Service abysmal, average 12 minutes on hold, waited 3 months and spent £'s on phone calls to get them to refund a payment taken in error.
|
|
| 28/08/2006 22:13:58Anonymous |
|
| Quality | | 50% |
| Price | | 50% |
| Customer Service | | 0% |
| Convenience | | 50% |
| Site Usability | | 50% |
|
Review By Wendy
phoned wanadoo to have broadband supplied but cancelled within cooling off period. Was told everything ok and to return modem (which hadnt arrived anyway) did arrive 6 days later. Took 17.99 out of my bank account which i have been promised back on 3 occasions since 25th april. Last but one phone call would e mail me 5th 0r 6th may to confirm refund..nothing again phoned again yesterday would confirm again still nothing.. sick and tired of phoning and waiting for my money.....
|
|
| 09/05/2006 10:28:01wendy langdon |
|
| Quality | | 0% |
| Price | | 10% |
| Customer Service | | 0% |
| Convenience | | 0% |
| Site Usability | | 0% |
|
Review By Gerry
impossible to install. The recommended installer Microteck would not return after the initial visit,despite paying £69.99. I would suggest you do not use them. Wanadoo helpline is useless, they read off a script. You feel all they want to do is keep you on the line to earn more money. I cancelled the direct debit, and wrote to wanaddo's MD. Reply by letter from customer service. Why couldn't they pick up the telephone? So far the service is terrible. Posssibly use BT and cut out the middle man as they always blame the line.
|
|
| 07/04/2006 09:54:30gerry bass |
|
| Quality | | 50% |
| Price | | 50% |
| Customer Service | | 50% |
| Convenience | | 50% |
| Site Usability | | 50% |
|
Review By Anonymous
wanapoo
waste of time couldnt wait to get out of contract,absalutely useless at sorting problems and still didnt manage it,wasted thirty odd pounds phoneing thier tecnical dept.wanapoo.
|
|
| 12/03/2006 14:18:27 |
|